Cancellation, Refund, Return & Switch Over Policy

A - Cancellation, Refund & Switchover Policy

1. Policy Overview:

By enrolling in any of our eLearning, online, or classroom program courses, you agree to abide by this No Refund Policy. This policy outlines the terms and conditions regarding refunds for digital products offered by us.

2. Digital Products:

Our digital products include but are not limited to:

• eLearning courses
• Online programs
• Classroom programs
• On-site Corporate Trainings

3. No Cancellation & No Refunds:

All sales of our digital products are final. We do not offer refunds, exchanges, or cancellations for any reason, including but not limited to:

• Change of mind
• Incompatibility with your computer or mobile device
• Failure to complete the course
• Dissatisfaction with the content or services provided

4. Switch Over Option -

• Participants may request to switch to any of the different e-learning / online or Classroom program/course offered by this Institute within 3 Days of Course enrollment/registration/payments.
• Switch overs are subject to availability of Course, dates and approval by the Institute.
• Switch overs would be granted only for the courses having equal or excess amount of course fees.

5.Course Access:

Upon successful enrollment and payment for a course, you will receive access to the course materials for the specified duration, as outlined in the course description. It is your responsibility to ensure that you have the necessary equipment and internet connection to access the course content.

6. Technical Support:

We

strive to provide excellent technical support to assist you in accessing and

navigating our courses. If you encounter any technical difficulties, please

contact our support team at [email protected]

7. Modifications:

We reserve the right to modify, suspend, or discontinue any aspect of our digital products, including course content, at any time without prior notice.

8. Compliance:

By enrolling in our digital products, you agree to comply with all terms and conditions outlined in this policy.

9. Contact Us:

If you

have any questions or concerns about this No Refund Policy, please contact us

at [email protected].

By enrolling in our eLearning, online, or classroom program courses, you acknowledge that you have read, understood, and agree to abide by this No Refund Policy.

International Institute Of Foreign Trade reserves the right to update or revise this policy at any time without prior notice. Please check our website periodically for any changes.

B. -Return Policy - Digital E-Learning, Online Courses, and Classroom Programs

Overview

Our company offers a variety of digital courses, including online, e-learning, classroom, and onsite training programs. Due to the nature of these products, the traditional return policy does not apply.

However, we want to ensure customer satisfaction and address any concerns.

Please review the following guidelines:

1. Cancellation & Refund Policy -

• All sales are final: Once a customer purchases a digital course or training program, refunds will only be issued as per our Cancellation and refund Policy. Refer our cancellation and Refund policy for this purpose.

2. Exceptional Circumstances

• Technical Issues: If a customer encounters technical difficulties accessing the course content due to platform-related issues, we will promptly address the problem. Please contact our support team for assistance.
• Content Discrepancies: In the rare event of significant discrepancies between the advertised course content and the actual material, we will investigate and rectify the situation. Customers should report any such discrepancies within 3 days of purchase.

3. Customer Support

Prompt Assistance: Our customer support team is available to assist with any questions or concerns related to course content, access, or technical issues. Please reach out to us via email or our designated support channels